You've done it. You've created a business. Now it's time to start using mobile marketing to promote it. You probably have tons of questions on how to start and what to do, but don't worry, this article can help you. Listed below are some tips that will help you get started with your mobile marketing aspirations.
Make your messages relevant. This is the most important aspect of mobile marketing. A text message can be very personal and it interrupts someone no matter what they are in the middle of doing. Avoid re-purposing an e-mail. Your text message should be short and very relevant to the audience whom you are sending them out to.
Maintain your program. There is nothing more disappointing for a customer than to sign up for a mobile marketing campaign and never hear anything from the company. Take the time to send customers a message at least once a week, even if it just something simple, like telling them you are glad to have them aboard.
Do your research. Understanding how mobile marketing works is the most important step to take before you get into it. Search for other marketing campaigns, and see which ones worked out well, and which did not. Having this information to back you up can put you on the successful track to marketing well.
Let customers give you feedback. Some mobile marketers have outgoing only messaging, meaning that a customer cannot text them back without going through a lot of hassle. Let your customers talk back to you to improve the focus of your plan, and know if you may need to do something differently.
Make it easy for a customer to opt out of your messages. If a customer does not want to receive mobile messages from your business any longer, you should have a simple code they can text to you to remove themselves. Having a process that is too complicated can make people remove your business from their life all together.
Mobile marketing is all about catering to that particular niche, so you really have to play it up by formatting everything you put out to work well in the mobile world. So if you ever do make any videos, make sure they're preemptively formatted for mobile devices to ensure the best quality.
Make sure that your messages are targeted to their purpose in mobile marketing. You won't have any room for meaningless words here. If the customer cannot understand your message in a few words, then it isn't even worth contacting them in the first place. You need to be very clear here as to your purpose.
If you really want to convert sales with mobile marketing, work hard to make visiting your site a pleasurable experience for people. Because most mobile users are on-the-go users, they're more inclined to quickly browse through multiple sites than PC users are. Give them a reason to stick around.
Listen to your customers in your mobile marketing campaign so that you can always better cater to them. If you assume you know what your customers want, you are going to make a serious you-know-what out of yourself. Instead of assuming, listen to their needs and then work from an informed standpoint.
Make sure your mobile marketing has a clear path to unsubscribing. There are legal ramifications to not having an apparent opt-out on every single piece of mobile and digital marketing, so develop your opt-out system at the same time that you are developing your subscription system. Each system handles this differently, but opt-outs can be done by clicking a hyperlink or by texting a word like 'unsubscribe' to a mobile short code.
To get customers to your brick-and-mortar store, include a detailed map somewhere on your site that is accessible by mobile devices. Your maps can let them find your location quickly on their phone.
Include QR codes in different types of promotional materials. You can have QR codes in magazines, billboards or flyers. Using QR codes on the internet does not really make sense: a QR code allows you to take a potential customer from a printed form of advertisement into a digital one.
The ads you run on mobile websites also need to be properly formatted, so this is something you definitely have to look into if you're planning on running ads at all. Check out services like Apple's iAd and MobClix to find various ways to run banner ads on mobile websites.
You should keep in mind that mobile marketing is usually more efficient with existing customers. It is hard to get someone who has never bought your products to open a message from you on their mobile phones. Concentrate your efforts on your existing customers and find another way to get new customers.
To summarize, there is a lot that goes into each distinct branch of mobile marketing as well as how to implement it as a whole. Hopefully you picked up on at least a few helpful hints here and will be able to set yourself up for a great marketing plan.